I have been a client of Janice Pottie for about 9 years for both my house and auto insurance. I just wanted to let you know that Janice has always provided top notch customer service and has always provided me with efficient, reliable information.  Sometimes brokers (insurance companies) get a bad rap with respect to quality customer service.  This has never been the case with Janice and I felt it was important to give credit to someone where credit is due. You’ve got a great employee!!  

WRASCIALLY WABBIT?!? We have been with founders for 17years!  Recently we were driving on the Highway when a Rabbit yes a Rabbit literally jumped out in front of our Newer Sante Fe and jumped right at our Vehicle!!! We thought wow bet that will leave a mark. When we got to our destination you can imagine our shock when part of the rabbit was still in our bumper!! I called Janice Pottie whom I have dealt with for years and she advised us quickly on what to do and we called the 1800 number to report it. Janice has always been so great with us, its like I have known her for years and have never met her in person. Liam was great to deal with and followed up to make sure we were happy with the work done, the rental etc. Who would have known a "WRASCIALLY WABBIT" could cause so much damage!!!   Thanks again.

No Regrets I have been with Founders Insurance Group for many years now and found their service and professionalism to be number 1. My broker not only found me the lower price, but also the most coverage for that price. I've passed the word to all of my friends and family and not one of them has ever regretted switching to Founders. I will continue to use Founders Insurance Group for many years to come.

Ready To Assist Staff there are always ready to assist me in a most excellent and courteous manner!!  I have been doing business with Founders for a long time and see no reason to change.  They find me the best rates and I appreciate this quality service from my insurance company.

Beyond the Call of Duty My daughter and I were in a car accident on December 11th. I was told on December 22nd that my car was a total loss. I was called by Janice Pottie on December 23rd to let me know that the cheque had arrived. I was very thankful for her call and email. She had told me which documents I needed to pick up the cheque. I arrived after the office was closed, however Steven Taylor stayed late until I arrived. I arrived with the wrong paperwork. I then asked Stephen if he could meet me in the office once I found my paperwork, which we thought would be between Christmas and New Year. However, I had gotten home and found the paperwork that Aviva required. I called Stephen and he came back to the office to meet me! In my opinion, that is way above the call of duty! I have so much respect for him and I want to let you know that he deserves to be thanked. Again, hats off to your company and the fabulous staff you have working there! Again, from the bottom of my heart: Stephen, thank you so much! All the best in the new year!