Going the Extra Mile From working in customer service myself, I know it can be a challenge dealing with all types of people. Sadly, the public is the first to make a complaint, but never a thank you, it seems. Peter Aalders was a pleasure to deal with and certainly gave me the information accurately and promptly. Peter even commented on the discounts he applied and the different companies he contacted to give me the info I needed to make my decision. That was the 'extra mile' he gave to an unknown caller. Thank you for such prompt response and being so courteous on the phone to me, including the receptionist!

I wanted to put in a good word for Janice who has been absolutely excellent to work with. I had been with another company for many years and was just introduced to Janice via my boyfriend this year. She has been very efficient and knowledgeable! A real pleasure to work with.

No Regrets I have been with Founders Insurance Group for many years now and found their service and professionalism to be number 1. My broker not only found me the lower price, but also the most coverage for that price. I've passed the word to all of my friends and family and not one of them has ever regretted switching to Founders. I will continue to use Founders Insurance Group for many years to come.

We Saved a Lot of Money I was very satisfied with the professional and friendly service I received when I came into Founders Insurance Group in Wolfville. We saved a lot of money on our home and auto insurance!

Beyond the Call of Duty My daughter and I were in a car accident on December 11th. I was told on December 22nd that my car was a total loss. I was called by Janice Pottie on December 23rd to let me know that the cheque had arrived. I was very thankful for her call and email. She had told me which documents I needed to pick up the cheque. I arrived after the office was closed, however Steven Taylor stayed late until I arrived. I arrived with the wrong paperwork. I then asked Stephen if he could meet me in the office once I found my paperwork, which we thought would be between Christmas and New Year. However, I had gotten home and found the paperwork that Aviva required. I called Stephen and he came back to the office to meet me! In my opinion, that is way above the call of duty! I have so much respect for him and I want to let you know that he deserves to be thanked. Again, hats off to your company and the fabulous staff you have working there! Again, from the bottom of my heart: Stephen, thank you so much! All the best in the new year!