Sympathetic & Caring My insurance agent's name is Janice Pottie, however, I call her Rockstar. I have been dealing with Janice for almost a year and she has always presented herself in a very friendly and professional manner. In the summer of 2010, I had the misfortune of being involved in 2 car accidents within a 4 week span. It was a very stressful time for me because I'm a newly graduated driver and I'd never been in an accident before. Having Janice to help me through the process was fantastic. She listened to my concerns, answered all my questions, no matter how many or how often. I also found her to be very sympathetic and I knew she cared about the situation I was in and would do whatever she could to help me through it. In my experience dealing with Janice, she has also been very knowledgeable, detailed and quick to give me all the information I need for whatever the situation may be. I feel very confident in recommending Janice Pottie to my friends and family as an insurance agent that you can trust. Thank you so much, Janice, for the service you have provided me. I greatly appreciate it.

Going the Extra Mile From working in customer service myself, I know it can be a challenge dealing with all types of people. Sadly, the public is the first to make a complaint, but never a thank you, it seems. Peter Aalders was a pleasure to deal with and certainly gave me the information accurately and promptly. Peter even commented on the discounts he applied and the different companies he contacted to give me the info I needed to make my decision. That was the 'extra mile' he gave to an unknown caller. Thank you for such prompt response and being so courteous on the phone to me, including the receptionist!

Coverage We Need, Rates We Can Afford I went to Founders Insurance in the Lunenburg office 20 years ago at the age of 23 when I bought my first new car. I lived in Bridgewater at the time, but had been told of the great service and reasonable rates in Lunenburg by a few friends. I was not disappointed! I have been dealing with Karen Wardell since that time. I got married, purchased several vehicles, two homes and started a business with my husband in the 20 years after that and Karen has always been there to help us find the balance between having the coverage we need at rates that we can live with. We have had a few accidents along the way and Karen's service has always been consistent, professional and understanding. I live away from Lunenburg now, but have no trouble dealing electronically with the office.

We Saved a Lot of Money I was very satisfied with the professional and friendly service I received when I came into Founders Insurance Group in Wolfville. We saved a lot of money on our home and auto insurance!

WRASCIALLY WABBIT?!? We have been with founders for 17years!  Recently we were driving on the Highway when a Rabbit yes a Rabbit literally jumped out in front of our Newer Sante Fe and jumped right at our Vehicle!!! We thought wow bet that will leave a mark. When we got to our destination you can imagine our shock when part of the rabbit was still in our bumper!! I called Janice Pottie whom I have dealt with for years and she advised us quickly on what to do and we called the 1800 number to report it. Janice has always been so great with us, its like I have known her for years and have never met her in person. Liam was great to deal with and followed up to make sure we were happy with the work done, the rental etc. Who would have known a "WRASCIALLY WABBIT" could cause so much damage!!!   Thanks again.